Identifying your Compaq computer requires finding the service tag or stickers.
Hewlett-Packard utilizes several features to help you identify your Compaq computer. Whether you are using a notebook or desktop, the computers have stickers and service tags listing important information such as product and serial numbers. The stickers often list the product model name, as well, although there are ways to find out the model of your computer if this information is not listed. One of the options is HP software you install on your computer, while others utilize the HP website for additional information.
Instructions
1. Locate the service tag or product stickers located on your computer. On Compaq desktops stickers may be on the back or side of the case. On notebooks the service tag is located on the bottom of your computer or under the battery.
2. Read the tag. The sticker or tag often has the product name printed on it above the product number and serial number.
3. Utilize the search bar on HP's website HP.com if your product is not named on the sticker. The search bar is near the top right corner.
4. Utilize HP support tools if your computer is equipped with Windows Vista or Windows XP. You have to install these features, but they will tell you the product information for your computer, which is automatically stored.
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