Troubleshooting your Dell may fix common problems.
The Dell Latitude CPX is a portable notebook computer. Computers, like most electronic devices, eventually break down over time. Extended usage can cause problems to your computers hardware, battery and operating system. If you are experiencing problems with your Dell Latitude CPX, you may be able to solve those problems by following a few key troubleshooting steps.
Instructions
1. Remove the battery from your Dell Latitude if your computer is not turning on. To do this, power down your computer and remove the battery by sliding the triangular or rectangular button on the bottom of the computer. Insert the battery again and try restarting the computer.
2. Flash the BIOS. This can solve many hardware issues and can be done easily. To do this, download the proper BIOS update from the Dell website and double-click the file after it has been saved on your hard drive. The program will restart the computer and flash the BIOS. See Resources for a link to the BIOS download page.
3. Run a virus scan and remove any malicious software if your computer is running slowly or acting strangely. You can use your native Windows virus scanner to do this.
4. Defragment your computer's hard drive if you are experiencing slow computing. To do this, right click your hard drive icon and select "Properties." Click the "Tools" tab and then click "Defragment Now."
5. Restart your computer and see if your problem is eliminated. Often, restarting a computer can solve unseen or unknown computer problems.
6. Run the Dell diagnostics to try to pinpoint the hardware that is having problems. Restart the computer and as it is booting, press "F2" on your keyboard. Choose to boot from your Dell system CD and insert the system CD into the CD-ROM drive. Turn the computer off and then on again. The diagnostics will be automatically run.
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